Terms of Service

These Terms of Service ("Terms") govern your use of this website and your booking of accommodations from Stay Casera ("we", "us", "our"). By accessing this site or making a reservation, you agree to these Terms.

1. Reservations and Bookings

A reservation is confirmed only after you complete the booking flow and we (or our payment processor) successfully charge the required amount. We may decline or cancel a reservation at our discretion, including for suspected fraud, misrepresentation, violation of these Terms, or unavailability of the property. Confirmed reservations are subject to the cancellation policy disclosed at the time of booking.

2. Payment, Fees, and Taxes

You agree to pay the total amount disclosed at checkout, including nightly rates, fees, deposits, and applicable taxes. Charges are processed by our payment provider; by providing payment information, you authorize us to charge the amount due. We may place a hold or pre-authorization on your payment method to cover incidentals or damage.

3. Cancellations and Refunds

• Guests may cancel within 48 hours of booking for a full refund provided the cancellation occurs at least 14 days before the scheduled check-in date, in accordance with Casera Strict Cancellation Policy.

• After the applicable grace period expires:

  • If a reservation is canceled 7 days or more before check-in, 50% of the nightly rate will be refunded.

  • If a reservation is canceled less than 7 days before check-in, no refund will be issued.

• No reservation changes will be accepted more than 24 hours after the reservation is confirmed. The first 24 hours after booking serve as the reservation review period. After this period, requests to modify check-in or check-out dates, reduce the number of nights, reduce the guest count, or make any other changes that could alter the reservation value will not be approved, except where required under Airbnb's policies or at the Host's sole discretion.

• Reservations made within 7 days of check-in are immediately subject to this policy and are not eligible to be modified or canceled outside Casera applicable policies.

• Guests are strongly encouraged to purchase travel insurance to protect against unforeseen circumstances that may affect their travel plans.

4. Guest Conduct and House Rules

By staying at one of our properties, you agree to:

• Use the property solely for short-term lodging by the registered guests.

• Comply with house rules, occupancy limits, and any community or HOA regulations.

• Respect quiet hours and neighbors; no parties or events without prior written approval.

• Refrain from illegal activity, smoking where prohibited, and any conduct that damages the property or disturbs others.

We may terminate a stay without refund and pursue costs and damages if these rules are violated.

5. Damage, Loss, and Liability

You are responsible for damage to the property or its contents caused during your stay, beyond ordinary wear and tear. We may charge your payment method for repair or replacement costs. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim arising out of or relating to your stay or use of this site is limited to the amount you paid for the reservation in question.

6. Assumption of Risk

Use of pools, hot tubs, kitchens, outdoor areas, equipment, and surrounding amenities is at your own risk. You are responsible for the safety and supervision of any minors or guests in your party.

7. Intellectual Property

All content on this site — including text, images, logos, and design — is owned by or licensed to Stay Casera or our service providers and is protected by intellectual property laws. You may not copy, modify, or redistribute it without our written permission.

8. Privacy

Our handling of personal information is described in our Privacy Policy. By using this site or making a booking, you acknowledge that policy.

9. Changes to These Terms

We may update these Terms from time to time. Material changes will take effect when posted; continued use of the site after that point constitutes acceptance of the updated Terms.

10. Contact

For questions about these Terms or your reservation:

• Stay Casera

• Los Angeles, CA

• Email: staycoastalvibes@gmail.com

• For Emergency and Maintenance issues contact +1 (949) 438-9970

Platform Notice

This site is operated by Stay Casera on the Wander platform. Wander, Inc. publishes its own platform terms, privacy practices, booking rules, and other policies governing the technology that powers this site. You can review them at wander.com/legal.